Frequently Asked Questions
How much does a custom design cost?
For a custom quote and information on other types of print jobs and design options email [email protected] or call 870.735.1010 and ask for Commercial Printing.
Do I have to pay for design services upfront, or can I be billed later?
We do require payment upfront to begin design services. You may start a design order by email [email protected] or call 870.735.1010 and ask for Commercial Printing.
What kind of files can you accept for my print project?
For images, we accept: High resolution images in JPG, PNG, GIF, TIF, EPS, PSD, AI and Adobe PDF. For text documents, we accept: DOC, PPT, RTF, and TXT. For spreadsheets: XLS and CSV.
Can you write text copy for my project?
We offer limited copy writing. For best results submit project files with copy pre-typed in a workable file
Do you design custom trademarks or logos?
Yes. Our team of graphic designers are on hand Monday - Thursday during business hours to design and create for any project.
How many revisions are allowed per project?
For our design package two (2) revision sessions are included, unless otherwise noted.
What is the turnaround time to complete a design?
Depending on the product package, a design will be completed in one to three business days (1-3 days). Graphic printing will take additional time, depending on the turnaround time you choose for your order
What if I need multiple versions of the same business card?
If you need different versions of the same business card design, there will be an additional $15 charge per version.
Will I receive a proof once my design is complete?
Yes. Once your design is complete, a Design Proof can be printed or emailed to you directly for your approval. After downloading and reviewing your Design Proof, you may approve the design for printing, or request additional revisions. If you have a new revision, we will resubmit another proof to you.
How much does a newspaper advertisement cost?
Advertisements run in different publications at different sizes and color specifications. In order to properly gauge your cost email [email protected] or call 870.735.1010 and ask for the Commercial Printing Department.
Do you offer package deals of business marketing products as well as advertisements?
Yes. For more information on our package deals on ads with other print jobs email [email protected] or call 870.735.1010.
For a custom quote and information on other types of print jobs and design options email [email protected] or call 870.735.1010 and ask for Commercial Printing.
Do I have to pay for design services upfront, or can I be billed later?
We do require payment upfront to begin design services. You may start a design order by email [email protected] or call 870.735.1010 and ask for Commercial Printing.
What kind of files can you accept for my print project?
For images, we accept: High resolution images in JPG, PNG, GIF, TIF, EPS, PSD, AI and Adobe PDF. For text documents, we accept: DOC, PPT, RTF, and TXT. For spreadsheets: XLS and CSV.
Can you write text copy for my project?
We offer limited copy writing. For best results submit project files with copy pre-typed in a workable file
Do you design custom trademarks or logos?
Yes. Our team of graphic designers are on hand Monday - Thursday during business hours to design and create for any project.
How many revisions are allowed per project?
For our design package two (2) revision sessions are included, unless otherwise noted.
What is the turnaround time to complete a design?
Depending on the product package, a design will be completed in one to three business days (1-3 days). Graphic printing will take additional time, depending on the turnaround time you choose for your order
What if I need multiple versions of the same business card?
If you need different versions of the same business card design, there will be an additional $15 charge per version.
Will I receive a proof once my design is complete?
Yes. Once your design is complete, a Design Proof can be printed or emailed to you directly for your approval. After downloading and reviewing your Design Proof, you may approve the design for printing, or request additional revisions. If you have a new revision, we will resubmit another proof to you.
How much does a newspaper advertisement cost?
Advertisements run in different publications at different sizes and color specifications. In order to properly gauge your cost email [email protected] or call 870.735.1010 and ask for the Commercial Printing Department.
Do you offer package deals of business marketing products as well as advertisements?
Yes. For more information on our package deals on ads with other print jobs email [email protected] or call 870.735.1010.